Privacy policy

Privacy Policy

Last Updated: 29.10.2024

At Designify, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. We adhere to applicable laws and regulations, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect certain information from you to provide and improve our services:

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details when you create an account, place an order, or use our services.
  • Technical Data: We may collect details like your device type, IP address, browser type, and usage patterns to enhance your browsing experience and secure our platform.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar tools to improve functionality, personalize content, and analyze site traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Process Transactions: Complete orders, deliver products, and handle payments.
  • Enhance Services: Improve our website, address technical issues, and understand user preferences.
  • Communicate with You: Send promotional materials and updates if you’ve opted in. You may unsubscribe at any time.
  • Ensure Legal Compliance: Meet legal obligations, enforce our policies, and protect our rights.
  • Licensing and Anti-Piracy Measures: To ensure compliance with our license agreements and prevent unauthorized distribution, we may collect limited data relevant to licensing and piracy prevention.
  • Shopify Compliance Disclaimer: We only collect Shopify Store ID and admin email strictly for license verification purposes, as permitted by Shopify’s policies. This data is never used for marketing, tracking, or shared with third parties, and it is stored securely only for the duration necessary to validate theme usage.

3. Sharing Information

Designify respects your privacy and does not sell or rent your information. We may share your information in the following cases:

  • Service Providers: With trusted third parties who assist with payment processing, order fulfillment, and other essential operations.
  • Legal Compliance: If required by law, regulation, or legal process.
  • Business Transfers: In connection with mergers, acquisitions, or asset sales, under strict confidentiality.

4. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Update or correct inaccurate or incomplete information.
  • Deletion: Request deletion of your data, where applicable.
  • Restriction and Objection: Limit or object to data processing under specific conditions.
  • Portability: Obtain a copy of your data in a structured, machine-readable format.

To exercise these rights, please reach out to us at privacy@bydesignify.com. We’re here to assist you.

5. Keeping Your Data Secure

We take the security of your information seriously, using reasonable administrative, technical, and physical safeguards to protect it against unauthorized access, alteration, disclosure, or destruction. Although we strive to protect your data, please remember that no method of transmission over the internet is entirely secure.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that allow us to recognize your preferences and personalize your experience. You can manage cookies in your browser settings, though disabling cookies may affect site functionality.

7. Children’s Privacy

Designify does not knowingly collect data from individuals under the age of 16. If we become aware of unintentional data collection from a minor, we will take steps to delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information on our privacy practices. Significant updates will be communicated on our website.

9. Questions or Concerns?

If you have any questions about our privacy practices or this Privacy Policy, or if you’d like to exercise any of your rights, please feel free to reach out to us at privacy@bydesignify.com. We’re here to help and answer any questions you might have.